Information Cadette
Camp Kindling & Camp Wildfire
Location: On-site at Camp Kindling & Camp Wildfire, Sevenoaks, Kent
Dates:
- Camp Kindling: Friday 21 – Monday 24 August
- Camp Wildfire WK1: Friday 28 – Monday 31 August
- Camp Wildfire WK2: Friday 4 – Monday 7 September
Arrival: Required by Thursday evening before each weekend, or by 10am Friday at the latest
Departure: From 8.30pm on Sunday or anytime Monday
Role Type: Temporary / Event-based
Hours: 6 hours per day (rotating shifts across a 12-hour opening period)
Pay: £20 per hour
About the Role
We're looking for friendly, organised and unflappable humans to join our on-site team as Information Cadettes for Camp Kindling & Camp Wildfire 2026!
You'll be part of the heart and soul of our on-site support, working from the Info Cabin to help our wonderful campers with everything from lost wristbands and activity queries to campsite directions and last-minute questions.
It's a fun and fast-paced role that's perfect for someone who loves helping people, enjoys a bit of problem-solving, and thrives in a festival-style environment.
What You'll Be Doing
- Providing friendly, knowledgeable assistance at the Info Cabin
- Answering questions about activities, schedules, maps, tickets, facilities, and general event info
- Handling minor issues and escalating anything more complex to the Lead Information Cadettes
- Logging lost property and helping reunite it with its rightful owner
- Making time to familiarise yourself with the event site, setup and key event details so you can assist guests confidently
- Maintaining a calm, positive and proactive presence throughout your shift
- Keeping the Info Cabin tidy, stocked and ready to go!
- Helping with providing comms or notices across site
Who We're Looking For
- Approachable, friendly and great with people
- Clear communicator with a calm and confident manner
- Comfortable using basic technology (iPads, ticketing & enrolment platforms, training provided in advance)
- Organised and reliable – able to follow process but think on your feet
- Happy to work in a shift pattern and be flexible across the weekend
- Ideally has previous customer service, info point, box office or event experience
- Loves the outdoors and doesn't mind the unpredictable nature of festivals
Shift Info & Perks
- The Info Cabin is open 12 hours per day, with shifts split between a small team
- You'll always have your evenings free to enjoy the magic of Camp
- When you're off-shift, you're welcome to take part in our walk-up activities, and book into any credited activities with available spaces
- 1 meal provided per shift
- A great way to experience the event from behind the scenes while being part of a brilliant team
- Festival wristband and crew camping & parking included
How to Apply
Apply via the form on this page, telling us a bit about yourself and why you'd make a great Information Cadette, along with any relevant experience. If you've volunteered or worked at events before, even better!
Apply Now