Complaints If our customer support team have been unable to resolve a problem to your satisfaction then you can use this form to escalate the issue directly to a member of senior management for review. Name(Required) First Last Email(Required) Enter Email Confirm Email Mobile Phone(Required)Describe The Problem(Required)Please describe the problem you have experienced.Desired Solution(Required)What would you consider a fair solution to this problem?File UploadPlease upload anything that you think might help us to understand and resolve your complaint. Drop files here or Select files Accepted file types: pdf, jpg, jpeg, png, heif, heic, Max. file size: 20 MB, Max. files: 5.